The Kiwi.com guarantee automatically applies to almost all flights booked on their platform: If you experience a flight delay, cancellation or a schedule change;
Kiwi will offer you either an alternative flight to your destination OR refund the cost of your unused ticket! The decision is yours when there are less than 48 hours until departure, otherwise, they choose.
WHAT ELSE IS INCLUDED? They also provide you with transportation to another airport to cover all passengers on the booking,
overnight accommodation if the delay is more than 8 hours overnight, food and drink if the delay is more than 4 hours. For full details on the Terms and Conditions, kindly visit the following page: Kiwi.com Terms and Conditions